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DFW Urban Realty

Updated 2026-07-17 · 1,198 reviewed · 384 listed · Scored from 42 Google reviews · How we rank ›

4.6(42) 81 composite score See reviews on Google ✓ Google-verified Publishes prices
Listing / Seller's AgentReal Estate Consultant
DFW Urban Realty
Services
Listing / Seller's Agent, Real Estate Consultant
Reviews
42

What recent reviews say

Kristen Contreras dominates the 5-star reviews here, praised for constant availability, attentive follow-up, and willingness to personally scout properties for relocating clients. Two low ratings flag serious concerns: one buyer reported condescending treatment when declining an offer, and retaliation via a negative Google review of their company after they left a critical Realtor.com post. The firm claims nineteen years in business across eight North Texas cities.

Recent shift: The most recent low rating (1 star, 5 months ago) alleges unprofessional conduct and retaliation. Earlier complaints (2 years ago) were isolated single-star reviews. Most 5-star reviews cluster from 1-2 years ago, with sporadic recent praise (5 stars, one month ago for Kenneth).

Praised for
  • strong communicator, always available
  • went above and beyond for clients
  • negotiated well on deals
  • knowledgeable and professional
  • made buying/selling/relocation stress-free
Watch-outs
  • unprofessional reaction to declined offers
  • retaliatory behavior after negative review
responsive-communicationwent-above-and-beyondprofessionalhonest-transparentpoor-communicationpushy-sales-tactics
Best for: out-of-state relocations and first-time buyers seeking a responsive agent
Think twice if: you decline an offer-one agent's demeanor changed negatively, leading to alleged retaliation

Strengths

  • personalized property scouting for relocating clients
  • attentive follow-up and daily availability
  • skilled at closing deals and negotiating closing costs
  • established operation since 2004

Worth knowing

  • Kristen Contreras personally tours properties for relocating clients
  • one agent reportedly retaliated against a client by posting a negative review on the client's business Google page
  • staff handled VA loan complications proactively
  • closed deals in tough markets (Arlington home sale)

What reviews say by service

Listing / Seller's Agent
praised for negotiating favorable closing costs and selling homes in tough markets
residential-buyers-agent
strong communication and attentiveness; one report of condescending behavior after offer declined

How it compares

  • Rated 4.6 against a 4.93 average across the 348 real estate consultant businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 82
Review volume 71
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
36
4
2
3
0
2
0
1
4

Common questions

Does DFW Urban Realty help with relocations?
Yes. Kristen Contreras personally tours properties for clients relocating to the area, per reviews dating back multiple years.
What service areas do they cover?
Their website lists Allen, Carrollton, Dallas, Denton, Flower Mound, Fort Worth, Frisco, and Grapevine.
Do they handle special loan types?
Yes. Reviewers report the team solved VA loan complications and coordinated solutions proactively.
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Last updated 2026-07-17